Privacy Policy

Privacy Policy for https://mercedes-windshield-replacement.collision-talk.com

Introduction

Welcome to https://mercedes-windshield-replacement.collision-talk.com! We are dedicated to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Service Act (UCPA), USA
  • Connecticut Personal Information Protection Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Processing Activities

This policy describes how your personal data is processed when you:

  • Use our applications or services, creating an authorized user account
  • Visit and interact with our websites
  • Engage with us through emails, calls, texts, or newsletters

Personal Data Collection

We collect various categories of personal information, including but not limited to:

  1. Account Information: Details related to your user account creation and management.
  2. Payment Information: Transaction details for purchasing our services, including payment method and billing address.
  3. Financial Information: Financial records required for processing payments and managing financial transactions.
  4. Purchase Information: Data about products or services you’ve purchased from us.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device when using our apps.
  6. Location Data: Geographic coordinates when you access our services on a mobile device.
  7. Feedback: Your opinions, suggestions, and comments provided to improve our services.
  8. Social Media Information: If you choose to connect our services with your social media accounts.
  9. Product Information: Details about products you’ve shown interest in or purchased from us.

We collect this data through direct user input, website analytics tools, and automated technologies used for service improvement. Third-party service providers may also share personal data with us, adhering to their privacy policies.

Cookies

We employ cookies to enhance your experience on our site and for analytical purposes:

  • Strictly Necessary: These cookies are essential for basic functionality and website navigation.
  • Preference: Used to remember user preferences and settings.
  • Analytics: Help us understand and analyze how our site is used, providing insights for improvement.

Users can manage non-essential cookie choices through our Cookie Manager.

Retention and Deletion

We retain personal data as necessary for legal compliance and business operations. Once the purpose of data collection is fulfilled, or when no longer required by law, we securely delete or anonymize your information.

Security Measures

We prioritize data security by implementing robust organizational safeguards and technical measures:

  • Encrypting sensitive data during transmission and storage
  • Engaging secure third-party processing partners who adhere to strict privacy standards

Children’s Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect or retain personal information from children in this age group.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

  • Access and request copies of your data
  • Rectify inaccurate or incomplete data
  • Erase or delete your data (also known as the ‘right to be forgotten’)
  • Restrict processing of your data in specific circumstances
  • Portability of data, allowing you to transfer it to another controller
  • Object to certain uses of your data
  • Non-discrimination for exercising your privacy rights

To exercise these rights or submit data-related queries, contact our Privacy Team at [email protected] or via postal mail to the address provided on our website.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and the updated policy will take effect upon publication.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or questions, please reach out to:
Email: [email protected]
Postal Mail: [Address to be provided]